At Callister Executive Travel, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us, whether through our website, booking services, or direct communication.
1. Information We Collect
When you use our services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing information necessary for booking and payment purposes.
- Booking Details: Information related to your travel, such as pick-up and drop-off locations, travel dates, and special requests.
- Website Data: Cookies, IP addresses, and browsing history to improve your experience on our website.
2. How We Use Your Information
The information we collect is used solely for the following purposes:
- To process and manage bookings for chauffeur services.
- To communicate with you regarding your bookings, inquiries, and customer support.
- To improve our website, services, and customer experience.
- To send promotional offers or updates (only if you’ve opted in).
3. How We Protect Your Information
We take the security of your personal information seriously. Callister Executive Travel uses industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, or misuse.
4. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. We may only share your data with trusted partners, such as payment processors or service providers, who help us deliver our services. These partners are contractually obligated to keep your information confidential and secure.
5. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal and contractual obligations.
- Opt out of receiving promotional communications at any time.
6. Cookies and Website Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us understand how users interact with our site and allow us to provide personalized content. You can disable cookies in your browser settings, but this may affect your ability to use certain features on our site.
7. Changes to Our Privacy Policy
Callister Executive Travel reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns regarding our Privacy Policy or how your data is handled, please contact us at:
- Email: info@callisterexecutivetravel.com
- Phone: 020 8544 8012
- Address: 165-167 The Broadway Highland House SW19 1NE
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Callister Executive Travel with your personal information.